Contact Apex, your roofer in Croydon

Tell him what you have noticed, where it is and how long it has been going on: a drip in the back bedroom, tiles in the garden, water pouring over the gutter. A photo taken from the ground helps too. He will then arrange a time to come out, find the cause and show you his own photos from up close.

Yes, and it helps. A photo of the damp patch, the slipped tile or the overflowing gutter gives Patrick a head start and lets him bring the right materials. It does not replace the visit, because the cause is often somewhere you cannot see from the ground. Mention it when you call and he will tell you where to send it.

Patrick calls you back, asks a few questions about the problem and arranges a time to come out. At the visit he finds the fault, shows you photos and gives you a fixed price. There is no obligation, and if you go ahead, you pay on completion once the job is done.